Dear users.
it's my first experience on HITBTC and my opinion is this "HITBTC is SCAME".
i just inform you please don't deposit any coin or token because its going to trash.
i have deposit coin but not received and i searched and i found many users have same issue on hitbtc forum please check below link.
https://forum.hitbtc.com/index.php?p=%2Fsearch&Search=depositFINALLY I FOUND THIS SITE IS SCAM!!
HITBTC may take a loooong time to answer support tickets but they always do it.
I had a few issues with them and they always replied.
Depositing coins is not instant because blockchain confirmations may take more or less time.
Could you please write the exact date and time when you shoot a support ticket to them?