I chose BIPS because of their reputation and the services they could provide. I am a company director and entrusted them with 4.8 bitcoins and  transfered £..... To purchase more just before the ddos. I am very dissapointed at their lack of response to my emails and their apparent lack of concern about what has happened. For them to mention in their latest announcement that the wallets were a free service means nothing. To say they are passing details on to the authorities sounds like they are taking the first steps to absolve themselves of any responsibility. If BIPS wants to be a large respected company in the future, the should stand up now and be counted. Offer all those that lost coins compensation.