Thanks for sharing all your experiences.
I am glad that this problem is not unique.
I made the ticket and they already replied, but the reply is quite poor
This withdrawal has now been reprocessed, please allow some time for the funds to be received.
Our apologies for any inconvenience.
Sincerely,
CoinExchange.io Support Team
Allow some time is very vague (are we talking about hours, days or weeks?)
I will wait it for 1 week.
It might be totally true about the fact that they use customers coins to setup a masternode.
I never trust the Exchanges, but too bad I have no other choise then use their service.
Same problem here,
transferred some VSX and have the same issue. Opened a ticked.
Very sad, that they don´t release our coins...
It is not the first time they do so...
Sorry to hear you got into the same problem but at least we know this is an issue now at Coinexchange and it is not an individually problem.
Let's hope it will not take days or weeks.
I transferred mine 25 hours ago, so I am pretty sure it will take more then 1 day or days.
VSX are finally in my wallet!
Delay was something like 12 hours...
Glad to hear.
Mine did not arrive in wallet.
It is almost 2 days now, but I got a new reply from Coinexchange.
They replied the following:
It appears the initial reprocessing has failed.
I have forwarded this on to the technical support team. Please be patient, they will look into the issue as soon as possible.
So just have to wait..
Let's hope it will be fixed soon, so I can start my masternode.