Thanks! We try to do our best:)
If it's convenient to you, you could take a look at our TrustPilot rating and reviews
https://www.trustpilot.com/review/changenow.ioWe'll be happy if you could try our service and tell us what you think:)
The exchange itself looks nice, but the German translation is awful. Let me know if you need a translator from Germany :-)