I've been dealing with Exmo for almost 1 month to try locate my funds without any success. Most of the emails I send them are either i)not read properly or ii)the team's English is too poor to understand what I'm asking.

I require some very basic information in relation to a withdrawal I executed from the exchange. This information is: i) Senders account holder name ii) Date of transfer iii) Beneficiary name. If a Currency Exchange is incapable of providing this information over the course of a month then they are either negligent or fraudulent in my books.

Exmo can you please resolve this issue as soon as possible. My request number is 444440.