Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Haladay
on 09/05/2018, 14:21:30 UTC
Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.


Hi Haladay. We currently have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online. For our clients residing outside Japan who have been using our bank partner in Japan, we expect to announce a replacement option for you soon.

In the meantime, if you have a bank account in the SEPA zone, you can fund your account with a EUR SEPA transfer by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (SEPA)" from the dropdown menu.

If you do not have a bank account in the SEPA zone you can send EUR by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (Wire Transfer) from the dropdown menu. Please note that you can only deposit with this funding method. You will not be able to withdraw your EUR using this method.



For more information please read through: https://support.kraken.com/hc/en-us/articles/360000427883

Thanks for your answer first. Please do your best to announce new bank partner so that we can resume in USD deposits. Unfortunately, EUR deposit is not a good option for me. I believe USD deposit is the best solution for the majority of the traders.

From your message, I understand we can expect an announcement very soon, is this right? Or will it still take too much time from now on?

Please finish this as soon as possible, I absolutely know there are thousands of people waiting for the good news about USD deposits!


Hey Haladay! We we are working hard to get that done but there's no ETA yet. We understand this might be an issue for users like you and hope we can keep you as a customer when we resume this service

Hello, any news about this?

I'm personally waiting patiently, but it's sad that I don't see any progress about USD deposits. This is no good, it's taking too much time honestly. Isn't the solution close or no?