Order completed #21047 on November 6, but has been "in queue to be funded" since.
I've posted two support tickets on the site with no answer.
I've called and left a voicemail with no answer.
I sent a support e-mail with no answer.
I posted in the feedback thread twice with no answer - granted I should have posted here first, but I did not know about this thread until now.
I'm hoping this can get resolved quickly. I really, really want to be able to keep trusting this service.
I have two orders 21392 & 21497 from Movember 7 and 8 (!), paid but "private key not funded"
Sent two emails to support
Wrote PM here to Ascension
Posted on this thread
Mail through Google Checkout
No answers. Can somebody check it please?!
I'm in the same situation and we are not the only two...I just can give you another channel of comunication: @btcQuick in twitter.
Don't put to much hope on it. It's more or less the same situation....seems like there is no one there.
I'll just keep on poundig the door.