Dude, I wish. Olaf still won't respond to me either and I've gone the conservative route, only messaging him here three times (not more than once per week) and messaging support three or four times (again, only about once per week). My thinking was that over-messaging might actually piss them off and they'd be more reluctant to respond, but I guess they're really not responding to anyone who they've royally screwed over now.
Outside of one boilerplate response from support (Rees), I've heard nothing and they've done nothing to resolve my situation.
I've gone from recommending Coinbase to everyone to warning everyone not to do business with them.
I'll let you know if I hear anything, but I've pretty much lost all hope at this point.