Re: Can you guys help me get Olaf's (Coinbase) attention? :/
What the hell? Olaf is still telling people this today...
https://bitcointalk.org/index.php?topic=341541.msg3670239#msg3670239
I've done this and Coinbase keeps ignoring me. I'm a Level-2, fully verified member, made several buys in the past, and yet support ignores me.
Is Olaf lying for PR purposes or does it just take over a month to hear anything or to get resolved?
Definitely considering if my situation is not rectified very soon. My friend is also a journalist who's writing a book and some upcoming articles on bitcoin and he's very aware of just how dire the Coinbase situation is (he's experienced canceled orders, holding his money, support ignoring him as well). I told him if he mentioned who he was, I bet they would actually pay attention to him and rectify his situation, but alas... Coinbase may have some very unfavorable and widely read press coming their way soon. Part of me still hopes they can turn it around and make things right for all those they've screwed, but I'm not sure if it's possible at this point.
https://bitcointalk.org/index.php?topic=341541.msg3670239#msg3670239
Quote
Olaf from Coinbase here. I'm sorry for the trouble you all have been experiencing! Email support and let us know you want these transactions pushed through - we manually review cancellations upon request. Thanks for your patience with this.
I've done this and Coinbase keeps ignoring me. I'm a Level-2, fully verified member, made several buys in the past, and yet support ignores me.
Is Olaf lying for PR purposes or does it just take over a month to hear anything or to get resolved?
Are you considering to start a Class action lawsuit against them?
Definitely considering if my situation is not rectified very soon. My friend is also a journalist who's writing a book and some upcoming articles on bitcoin and he's very aware of just how dire the Coinbase situation is (he's experienced canceled orders, holding his money, support ignoring him as well). I told him if he mentioned who he was, I bet they would actually pay attention to him and rectify his situation, but alas... Coinbase may have some very unfavorable and widely read press coming their way soon. Part of me still hopes they can turn it around and make things right for all those they've screwed, but I'm not sure if it's possible at this point.