Did you forget about me, Peter?
Hi jullytonkoff,
My apologies for the delay, I was off the last few days. I have raised this with our payments team but had not received a response, I will chase them again for you now and try to expedite the issue.
Hello, very strange comment from your side. On the website online from Friday there are no bets on MLB. Maybe You do not understand but the bets before the match is there and everything works as usual. But there are no bets during the match . Chat support couldn't answer why they weren't there and when they would return. This occurs on the computer on any browser. Once again all that was lost was live betting on major League baseball, to individual match betting has remained as before.
Sorry for any lack of clarity - this appears to be a technical problem which I need to pass over to the team, and therefore any information you have about the situation is important to relay so they can attempt to recreate the issue. As you have specified this was in relation to Live betting, this is currently being investigated. Once again, my apologies for any inconvenience caused over the weekend.
Many thanks
Peter @ Cloudbet