Post
Topic
Board Service Discussion
Re: My Personal Coinbase Rating Is A F
by
almostmike
on 22/11/2013, 21:51:04 UTC
Olaf from Coinbase here. I'm sorry for the trouble you all have been experiencing! Email support and let us know you want these transactions pushed through - we manually review cancellations upon request. Thanks for your patience with this.

I've been requesting that support do this in my situation, but support has ignored it and sent me a boilerplate response that I've seen on Reddit, suggesting that they didn't even read my email. And that was after waiting a whole week for a response. So I politely emailed again and received another boilerplate response after about a week, once again suggesting that Rees didn't even read my email.

I used to be the biggest Coinbase supporter. Help us here. Olaf, if you are honest, please help us.

What do we have to do to get our situations resolved?  Sad