Just so everyone understands, I am not a dev, I am an investor hear to help this coin reach its full potential. I only suggested a break, because the dev team is showing signs of burnout. This is evident at the lack of focus and no effort on important problems like fixing your pool payout.
If nobody can withdraw coins from your mining pool, how can they gain confidance in this coin, or your ability to deliver what you say.
Prioritizing your issues is very important, and a working system is always top priority. if you cannot fix the issue, simply close the mining pool and pay everyone manually.
very well said. if users will see that their issues are not taken care of, they will leave or they will give bad feedback. either way, that's not a good sign to the project. without users/miners, your network will not be operational. so better attend their needs at the very least.
If one mining pool has issues, move to a different one. There are many pools to pick from.