I've recently learned that livecoin changed their BTC deposit addresses.  They didn't inform me that this was happening and unfortunately I've been using the old one.  Their support staff have told me that the funds are lost. 

There must be a way to recover them.  Surely they haven't just thrown away the keys to the old deposit addresses?

Does anyone here have a way to contact livecoin other than through their support pages?  I'm will to pay to recover the lost funds.

I can't think of a legitimate reason that they wouldn't do this.  I mean, the process is entirely automatable. Unless of course the reason they changed the address was not for a good reason and they were hoping to catch some customers out?