Re: CoinTracking - Profit/Loss Portfolio and Tax Reporting for Digital Currencies
Hi,
I'm holding holotokens (HOT),they were monitored correctly until today,i'm holding 441074 of them that i bought for 0.1 ETH,but tonight something changed during my sleep and it's not coming from an API update or something on my side.My account display everything in euros and until tonight the cost of those 441074 HOT tokens was around 31,witch was the good amount compare to ETH price at this date
But this is what i have now:
https://preview.ibb.co/cG72KS/photo_2018_05_08_05_37_32.jpg
As you can see the cost of those token is 8741,48...lol...insane,on my Cointracking Overview and Manual imports,the sell is correct and is 0.1ETH,so how can it became 8741,48,i checked everything and there is no double entries or other stuff,it appears to be a dev bug.
Am i the only one with that bug,any other HOT tokens holders?
I hope the support team is reading those posts,thx for your help
I'm holding holotokens (HOT),they were monitored correctly until today,i'm holding 441074 of them that i bought for 0.1 ETH,but tonight something changed during my sleep and it's not coming from an API update or something on my side.My account display everything in euros and until tonight the cost of those 441074 HOT tokens was around 31,witch was the good amount compare to ETH price at this date
But this is what i have now:
https://preview.ibb.co/cG72KS/photo_2018_05_08_05_37_32.jpg
As you can see the cost of those token is 8741,48...lol...insane,on my Cointracking Overview and Manual imports,the sell is correct and is 0.1ETH,so how can it became 8741,48,i checked everything and there is no double entries or other stuff,it appears to be a dev bug.
Am i the only one with that bug,any other HOT tokens holders?
I hope the support team is reading those posts,thx for your help
Same here.
-97%.
The "Balance by day" chart looks hilarious due to that.
Also the coin chart on Cointracking for HOT looks totally wrong:
https://cointracking.info/coin_charts.php?cur=HOT (2014?)
vs.
https://www.coingecko.com/de/kurs_chart/holo/eur
Please, fix it.
Oh ok,it doesn't help,but it's good to know it's a general problem,the worst thing is that it happened to me again yesterday on another new purchase of Payfair coin,so i wrote a long email to the support to explain the problem ,that i already did for the pb with HOT token,and they responded quite quicly each time saying that they forwarded the email to the dev team.
When i change the currency used to purchase those coins the problem is fixed,i mean almost,the graph still looks weird but the numbers are ok,you just need to check the price of ETH at the moment you bought the coins and replace it by euros or dollars,it makes a temporary fix.
It looks like a bug with the ETH conversion rate.
I added an entry before the one bugging to avoid modifing the fiat or ETH balance buy doing this trick,if you didn't do it already,you can do the same temporaly
https://image.ibb.co/gFMWyy/bug4444.png
