If you have purchased DragonMint products via Myrig, we can assist you with the warranty process directly via Myrig. If you have purchased DragonMint via Halong website, after Halong's provide you the approval, we might be able to provide you the warranty support.
We will post a quick guide here in the next few days to help you expedite the process, less painful as possible, if you were unfortunate customers who needs warranty service.
support@myrig.com is the official way to get warranty or repair completed. Forum be just another avenue for communication channels.