Have any of you had trouble with identification? I see the only way to do the identification is via the app, but this doesn't work. i'm using android and after downlaoding the app and logging into it I only have one option: 'start identification'. But this button does nothing. First time after clicking it I have prompt from andorid asking if I'll allow use of the camera (I agree and this change is registered in the app pivilidges) but then nothing. Evry time I click on the button it just reloads the page