I have deposited XEM into my Cryptopia 4 days ago and deposit did no appear in my account even though it is confirmed on NEM blockchain.
I have opened support ticket that I was told the issue would be fixed but did not hear from the support ever since.
No more responses.
Support ticket # CS0007050
Please help as I need my money immediately.
Stuck coins cannot be released by admins - it requires a dev to solve.
A support admin has answered your ticket and queued the issue on the list for the dev to fix.