Post
Topic
Board Service Discussion
Re: Withdrawing on BTCe error "Money hold. 40625 min left"
by
colonelmustard
on 25/11/2013, 01:58:07 UTC
No, that was my first time.

Ah I see, same for me. Can't seem to get a clearer picture if the Hold on the funds resets if you send in more money to them.
Or if you have to go through the same crap getting the account re-authenticated every time you send funds in.

Seems counterintuitive.

Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.

Good question, actually wondering that as well. I don't want to risk doing it again just because i'm hearing that people are still going through this problem.

After my hold was released I bought BTC and withdrew.  Now I have tempted fate and and wiring more money.  If there is another hold, at least I can be reasonably assured the hold will be lifted at some point.  The first hold was somewhat terrifying, I thought they may never lift it.  Bad customer service and strange policies?  Yes.  Thieves?  Not in my experience.

I agree with you about btc-e's customer support, but until they address and fix this:

https://bitcointalk.org/index.php?topic=334039

I will not deposit USD to their account.



I don't think that it can be overstated that there is a third party in all of this, specifically the bank that they are dealing with. SEPA transfers (EU to EU countries) have a different regulatory process compared to international US to EU wires and thus a different amount of paperwork involved. It doesn't help that the exchange is open 24/7 whilst the banks are only open for a total of 39 hours a week in most European countries. Regardless, I too am interested in seeing how the US bank transfer works out.