I have the same experience. This forces buyers to make purchases during a market high and not be in a position to take advantage of dips. That is neither a healthy nor ideal situation for business. I will hazard a guess and say that if you solve this problem you will increase your business manifolds.

I am only speculating here but it seems like when the prices drops the sellers naturally don't want to sell because the market tends to climb back up. Even if it drops below $600 it seems to go back up so why would anyone want to sell when it drops? If that is the problem then its not a very good business model and not fair to the buyers.

I totally understand and agree with the risks undertaken because buysellbitco.in is freezing the price for 4 hours - which in the BTC universe is a potentially big risk. Therefore the current rate and commission is something we have to live with until there is a much higher liquidity and adoption within the community.

Something has to change though. Maybe for a certain order size (above 0.5 or 1 BTC) even if the website is out of stock, it should be able to make a purchase from an exchange immediately after payment confirmation reaches its bank. That could be automated with the exposure of API by various exchanges. If that is too risky, maybe it can be done in a semi-automation or total manual mode. Its better than putting up an out of stock notice and drive the business elsewhere.