Ticket #19753

deposited 2013-11-07 (18 days)

not credited in my account yet....

Bitcoin was 310 USD/BTC on average that day I would have bought 6.45 BTC that day. (11/07/2013)
Now it´s 800 USD/BTC on average, so I can buy only 2.50 BTC today. (-3.95 BTC loss) (11/25/2013)

Have several thousands of dollars to buy, but cannot continue while this is not solved.

Please !!!