what he means is this
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These ratings are from people who are not in your trust network. They may be totally inaccurate.

Now and u have a negative. Suggestion is that u should use escrow. Why? because even the escrow is much more trusted than you. You shouldn't advertise here if you can't accept escrow. My .2 (two cents). It's not fair to others when u demand u won't go first and decline escrow.