Sorry to read about your losses. I am trying to find a decent exchange for trades. If cryptopia and Hitbtc are out according to what I have read so far, any suggestions for a good safe exchange that also lets my funds be secure without eyeing to lock them down.
So of turned out to not be an overall loss. The ticket was resolved on 12th of May and now byteball has been made alright over there.
Still I would urge you all to stay away from that shitty exchange and put your money somewhere else. They are incompetent and have lots of technical trouble that who knows might lead to some major theft of your coins.