I think staying calm is a relative thing given the history of these sites being hacked or turning out to be scams.  Certainly the management at BIPS has done little to help assuage the fears of those affected.  In fact I would argue that their lack of communication has exacerbated them.

I have been in touch with Kris and while I cannot share any details, he has convinced me that he is taking this very seriously.  I retract my earlier implications that he stole the coins himself.  I'm convinced now that they were hacked, and that he is working hard to fix things and make them right.

That's all I got, but I thought I would let you guys know.  This is a shit situation for everyone