You should see how many people RS has chat banned over the past hour for like 99999minutes, basically anyone that is critical of him or the site, he is really loosing it. I don't think it's social engineering at all, I think it's the byproduct of a psychological disorder. He has total disrespect for his customers, he publicly swears at them, bans them, and of course rips them off as much as he can. He make Josh look polite!