I'm also having a deposit issue that is not added to my balance.
Submitted a ticket last Monday, and nothing.
Tried following up, but no resolution.
Would really like to use those funds for trades right now
you can wait a very long time for the balance to be pended until the transaction is credited. I usually wait a few days. but I feel easier when I bring all my coins into the FinTab app. It looks like a folio box, only works much better and the interface is more convenient.