Post
Topic
Board Exchanges
Re: Please Remove 2FA Security (HitBTC)
by
cristianromania
on 15/05/2018, 18:14:20 UTC
hello!
I wrote  a lot of mails since I have lost my phone asking  to disabling my 2FA.
Unfortunately for me,nothing happened.
I have sent all the pictures that they ask for (picture with my ID,picture of myself with the ID in my hand,pictures with myself with the computer screen  and all the transactions and deposit hash ).
Nothing happened.
I am very worried and very frustrating about this.
It's been almost three weeks. It is there anyone  who work?
My ticket #288085
Iacob Epure