Haha I think Im starting to agree the growth is only going to get crazier. We are adjusting our growth plan to say the least.
You will need staff (mostly moderators). Hopefully the support stays the same, nobody wants tickets that take days to get answered.
Vern own a help desk company as well they have joined the team to triage tickets etc. So 8 Help desk personnel now average response is 2.2 Hrs on a ticket of course some take longer but 2.2 is the average. Also added one moderator already and have a couple guys I'm contacting that I would like to join the team.