and they should be treated as such.
They just told me i can not get any of my bitcoins unless I get verified (coins they gladly took without verification), which in absolutely impossible for me, as I live on-the=road and off-the-grid.
So, they changed their rules, without notification, and now that have my coins... forever.
How many other people are having to deal with this bullshit from MtGox?
Personally, i do not believe them... I think they are just making a grab for a bunch of bitcoins that they know many people will never be able to get again, thanks to their new Orwellian policies.
Stay away from MtGox, and spread the word.
I went through the same problem, as well as others. Just verify and be done. It takes a few days after you email them the documents. Then withdraw and delete your account if you want to on principle of their bait and switch practice. But be warned, when you withdraw, you may have serious delays in receiving even bitcoins. It's a shame they can't even do a basic bitcoin transaction with basic bitcoin efficiency.
Most would probably agree, that when they accept a deposit before verification it shows how they operate a one sided "policy".