My answer is for Ansi.
it seems you support this project. Maybe you are member of this team.
anyway, my question to you :
Have you already heard about a company having an idea of « business », and launching all the processes around in less than 5 months (getting an approval for Mastercard/partner at the same time)?
no ? thats normal its just impossible and not realistic.
Secondly a company who admits a « bug » in their system to claim the tokens and invit you to deposit more money on their website to fix the problem, how do you call that ?? professionnal? scammer ?