Since I can't post in the right thread, I have to do it in the newbie section.

I have made 3 transactions on the 19th of november:
100 $ via credit card to BTC -> was processed via Liqpay and converted instantly
500 $ via credit card to BTC -> transaction was processed via Liqpay but put on hold for 3 days
100 $ via credit card to BTC -> (different card): transaction was also put on hold.

I have not received any answer to my e-mail, chat support was just closed without any answer.
I only received two order numbers: 28231 and 28214.
The money was already charged from my credit card, but still no conversion or answer! The exchange rate is different now, I am REALLY UPSET, even if they are going to do the conversion to bitcoins!!

I am warning anybody, do not use their service!!