Hi Limpitz,
David here to help you. I am really sorry to hear the story, can you please tell me your FJ username, so I can run down the issue with our Security Team? Do not worry, I want to hear your story and will do my absolute best to help you out. Checks might take some time, in worst case couple of days, but everybody on BTC TALK knows, that if there player is right, we always stand for players position and solve the issues at any cost.
Cheers,
David.
Two weeks later, could you please give me an update?Looks like they are simply not interested in responding and want to ignore it. Have you tried PMing?