Hello.
I noticed that someone stole bitcoin and litecoin from my 2 coinpayments wallet. Luckily, I transferring money from there almost daily so, stolen amount is not so high but still it makes me angry.
Hacker logged in to my account even I have 2FA there. Also I never received withdraw confirmation to email for those withdrawals. I sent ticket, but no reply yet.
One friend of mine also have same issue.
After XRP last year, seems like they leaking again.
Anybody else have same issue? Should we stop trust them?
Kind Regards,
Edin
Hi eduardo001,
Thank you for bringing this to our attention. If you can PM the support ticket number you filed, we would be more than happy to help you on this matter as we cannot assist on a public forum.
Also, if your friend that had the same issue in the past knows his/her support ticket number, we can definetly look into this matter further as well.
If you or your friend do not rememeber your support ticket number, feel free to open a new one at
https://www.coinpayments.net/supwiz, our customer support team would be more than happy to assist you in resolving this issue.