Hello everybody,
I have some tokens that only listed on YoBit (I only use Binance and Bittrex as the main exchanges). I created an account at YoBit, deposited and then sold the token for some Bitcoin... then I withdraw my money to other wallet.
Problem is that I withdrawn last week, YoBit said that withdrawn completed. But until now I have not received my money.
I track the transaction ID YoBit provided but it shows "NOT FOUND" - it means YoBit has not yet sent out the money.
I am trying to reach YoBit team for help but I dont know how?
- Sent PM and support ticket since May 12 => No response
- Tried contact them via Twitter: No response
- They dont have telegram
- They dont have an official support email.
Any one please give me some advice?
Thanks
Some people would really lead up into this horrible exchange when they do saw that token is just listed on this site and now another day another issue i had read out once again when it comes to withdrawals which isnt really surprising because once a certain trader or user of the site do have the high odds on experiencing problems and this thing should be putted on mind.
Come to think that every transaction do have its own tx id and if its not found into the network then most likely that transactions arent still done or pending on yobits side which means they havent paid you out but showing already process complete.What a shady act from them. Contacting their support would be your main problem now yet they dont answer like "forever".