I am really sorry to hear your story and I hope the best for you and your family.
The only way I got money back from Gox was to buy back BTC (at a higher price) and transfer the BTC to Bitstamp (or Coinbase) to get my money. BTC-e will also scam you like Gox.
Oh, Btc-e is having problem as well?
BTC-e has shills all over these boards who talk-up their service. Just go read comments to BTC-e News posts on their site - you will see dozens of people complaining in the News section given that BTC-e is completely unresponsive to people in their Support system. BTC-e have likely seized thousands and thousands of BTC from people illegally and it will not surprise me if BTC-e goes dark/out-of-business in the next few months.
I will not be surprised if there are arrests and seizure of BTC-e assets at Mayzus (BTC-e's bank) in the next few weeks/months. If I can't get my money back, they need to be taken down to avoid more scams.