Just wanted to add my 2 cents with about my experience with BTC-e.

One fine morning about a month and half ago I tried to log into BTC-e and was told that my account was banned. Since then I have been doing the back-and-forth with them with a support ticket. It takes on average about 7 days for them to respond to anything I raise. So it's like this.

me: why was I banned?
them (7 days later): money trouble with you account.

me: what money trouble?!
them (another 7 days later): our bank says a wire to your account seems fishy, please provide ID, until bill, etc.

me: here they are, what next?
them (5 days later): oh we don't accept electronic copies, do you have scanned copies?

me: here's the scanned copy
(email from them: 72 hours no activity, we are about to close the ticket!)

me: hello?
me: hello hello?
them: no response so far...

Yesterday I finally took some advice from the websphere and added another comment in Russian, crossing my fingers to get a good response soon.