Post
Topic
Board Trading Discussion
Re: Mt.Gox AML/KYC Process Explained
by
wrenchmonkey
on 30/11/2013, 01:33:35 UTC
It's been a few weeks and I can't get them to answer any of my inquiries about how to get my fucking money. It originally said 5 business days to process the KYC bullshit. 6 days later, it said 10 days. Well, it's been over 10 business days, and they haven't bothered to deal with it. I've got over $3k sitting waiting to withdraw (probably not a "Large amount" for some, but it's half a month's salary for me, so it's not insignificant to me), and they're holding it hostage.

I opened a ticket, got the promise of a response within 24 hours. 4 days later, the only response I got was "We will forward this to the Verification team and you will be updated on this."

4 days to get a copy/pasted canned response from some clown named "Danny"?

No wonder Japan's economy is in the shitter...  Roll Eyes