Post
Topic
Board Exchanges
Re: bitfloor issues?
by
Joenaes
on 30/11/2013, 15:38:07 UTC
Your balance was set to 0 on https://bitfloor.com/user/overview ?

Yep, there are no details on the transaction, it just shows my balance reduced to zero (well, less than 1 cent) on the 14th November.
I have the same. I filled in some form with my bank details a few weeks ago and a few days ago I saw that my balance was set to 0.
I checke with my bank, but nothing is there.

Very frustrating since I had like $5k+ there. Im a EU user btw.

What is my best move? Should I contact someone? Bitfloors mail hasnt answered any of my previous 5 e-mails.

Edit:

time   amount   balance
Thu, 14 Nov 2013 19:29:55 GMT   -5012.6400   0.0000 USD
Thu, 18 Apr 2013 13:05:30 GMT   5027.6400   5027.6400 USD
Thu, 18 Apr 2013 13:05:30 GMT   -15.0000   5012.6400 USD
(fee) match id: null