Let's see what we can find out about VirtEx.

What Virtex says about itself: "Your Canadian funds are held in major Canadian banks under the protection of a Canadian corporation. You can be assured that as a Canadian citizen you will have access to your funds." Some basic due diligence reveals that they're a scam operation:

Dun and Bradstreet - no find
FindTheCompany - no find
SiteTruth - no location found
Service Alberta business search - no find
traceroute: ends at "198.41.186.23", which is a Cloudflare site.
whois: Domain Discreet Privacy Service, Jacksonville, FL.
Facebook: address as "7620 Elbow Dr SW, Suite 301, Calgary Alberta, T2V 1K2".
  This is actually UPS Store #28 in the Kingsland Plaza mall. The store manager is
  Nasser Nowtash and his number is (403) 640-4214

This is the point at which you go to the cops. The Canadian Competition Bureau
("http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/h_00122.html")
is a good place to start.  They can easily get the UPS Store to tell them who rents that box and go from there.