GM just missed BCH payout to my wallet yesterday (16.05.2018 - payout should be sent on 17.05.18).
Unfortunately "view transcation" option shows an error 404 with such description:

"It seems like we couldn't find what you were looking for neither on
the Bitcoin blockchain, nor on the Bitcoin Cash blockchain, nor on the Ethereum blockchain 😞"

At the moment waiting for reply from VIP service.
Will update you once I know more.

BTW today my payout went through as it should. Yesterday they had some maintenance and this might be the reason.