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Topic
Board Beginners & Help
Re: Kraken SEPA Withdrawls Failing
by
Dargo
on 03/12/2013, 08:13:22 UTC
I have discovered some slightly unusual behaviour with the 'Add bank account' form which may have something to do with the 'Bad data' message.  Upon entering my local branch address along with my personal IBAN and BIC codes (as given on a bank statement) I get the bad data message.  However, once I looked up and used the address which is registered to the actual BIC (a more central branch of the bank) this caused the form to be accepted.

Does the system do some sort of look-up on the BIC code and match it to the address given?  If so this may be the cause of the error.  Also, will the fact that I used the central branch address and not my own local branch cause any problems with the withdrawal itself?

Thanks. This seems to have worked for me. I used the central branch address too and the system accepted it. Although, in my case, I also used Latin characters this time around instead of Greek characters (the bank is Greek). I initiated a withdrawal, I hope it goes well.

And thanks to Dargo for keeping us posted. I think there needs to be some official channel of communication (this thread is pretty random). Perhaps a regularly updated blog or facebook or twitter feed.

Agreed - we were just talking today about the need for something like this.

Thanks for the info about using the central bank address. So far as I know that shouldn't cause an issue with the withdrawal.

Edit: It just occurred to me - if you are using an 8 character BIC, or an 11 character BIC with "XXX" at the end, the convention is that this indicates the primary office, so it would make sense to use the address of the primary office. I'm not sure this is really the issue, but it fits with what you have found (assuming you are using a BIC like this). 

http://www.theswiftcodes.com/