Just an update for me.
It's been over three weeks since I sent a wire. After about 1.5 of them closing tickets, etc etc - they finally reply saying: Funds are found, will add today. Need to see your company documents.

Sent company documents (along w/ all the ID, residence, bank + wire proofs) - and nothing for another 2 weeks, except for them closing the tickets. Funds have still not been added.

Finally thought: fuck it, I'll take my business to an exchange that's more professional (BitStamp) - but haha! They've slapped a 20 day withdrawal block on my account. Naturally, they're not replying to tickets, or when I send them the ID.

Seriously, great way to run a company guys.