I'll pay you 40 Bitcoins if you ever heard of someone fucking it up then having those very customers have to pay for something they should have already covered.
MtGox fucked it up and then has had those very customers pay for something they should have already covered. By your own declaration.
Also, I believe that the crux of the current banking crisis is that they fucked it, and then the customers are having to pay to put it right. That's certainly the case within the UK.
Can I have my 40 BTC now please? I'll PM you the address you can deposit if you want.