Who the hell got free boards or special treatment from KNC? And how and why did they get that treatment, freebies?
Also, some people are just passive and like to turn around and take it up the ass...that's just the way some people are, human, right?
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Haters will be haters... Jealousy is retarded since someone getting freebies does not change *your* situation and Pheonix is in full disclosure so a big plus for that.
I got a free desert the other day when the restaurant screwed up. It was in Secret, so guess I better not disclose the terms of my failure-turned-success here. LOL. While Phoenix's Customer Service win would be nice for KnC to duplicate, (since everyone tries to better their own situation) - you can be angry at your own Customer No-Service, but still be happy for where it's successful. Kudos Phoenix, Que sara rest.