I'm experiencing the same, I'm really scared now that you posted this, in my case I had a pending withdrawal of about .35 btc for over 3 days, live chat didn't gave me a proper answer only that the department in charge "didn't answer yet" and that I had to wait an answer from them, I got tired of waiting and I canceled it and made another withdrawal but this time smaller (about .15) to see if maybe it goes thru faster or something, idk, still pending for over 12 hours now.

Edit: withdrawal just confirmed