Post
Topic
Board Web Wallets
Re: Block.io "completely locked" account - self-help tip
by
alphaiii
on 22/05/2018, 07:57:26 UTC
Hi,

If you get locked out of your Block.io wallet due to too many 2FA attempts, you may experience some wait time while trying to reach their support staff*.  The solution, I have found, is to reset your account's password.

If you cannot go through that process due to lost email or some other issue, this solution won't work, of course.

Just a self-help tip for anyone researching Block.io after having issues with their service Tongue

* Do they even have support staff?

You completely solved the problem! I was very desperate when I have this issue as I have sent all my coins to the wallet.

Thanks