i didn't get some a week withdrawal (((
I have no idea what you mean. Would you care to elaborate?
why do I write like this? Is it certain that my mail provider does not accept emails?
"Your email provider seems to be rejecting our emails. We recommend that you change your email address to one that is able to receive emails from us (by clicking on the PROFILE button in the top bar) so that you can receive password reset emails and payment notifications from us in the future."
http://prntscr.com/jkvob6It means an email we sent you bounced back as undeliverable.