Hello.
I noticed that someone stole bitcoin and litecoin from my 2 coinpayments wallet. Luckily, I transferring money from there almost daily so, stolen amount is not so high but still it makes me angry.
Hacker logged in to my account even I have 2FA there. Also I never received withdraw confirmation to email for those withdrawals. I sent ticket, but no reply yet.
One friend of mine also have same issue.
After XRP last year, seems like they leaking again.
Anybody else have same issue? Should we stop trust them?
Kind Regards,
Edin
Maybe some can say that I am not objective on this issue as I promote CoinPayments, but if there is a serious security breach in their system then there would be a lot more such threads. However, if your coins are missing from your account you have the right to seek explanation from CP and get answer how did this happen. I hope you get the answer as soon as possible and that you will post that info here.
You also need to know that 2FA is not 100% safe, and that hackers have ways to use 2FA against users, see this example of
2FA Hacking Coinbase or
Ways To Hack 2FAAlso consider is there any possibility that you use very weak password for CP account, or did you use same password on some other service/site maybe?
. It seems that 2FA is not easy to find a glitch or even the author tell that " it is worth using to greatly increase the security of the digital assets it protects.". That's why most of online wallet is recommended to use the 2FA security ( for example HITbtc and many more).