For some reason, just couple of minutes ago, my IP address has been banned and I'm getting this: "Sorry, this IP address has been blocked. If you are using a proxy, VPN or anonymization service, please turn it off before claiming free bitcoins." Also, tried to switch to my carrier's internet (dynamic IP), which I use when I'm outside home, and it's banned as well. What's going on ? I don't use neither a proxy, nor VPN/anonymization service. Where can I report this ? Also, because of this, I have lost my bonuses. 
If you get the "Sorry, this IP address has been blocked." message it means you have triggered our abuse detections systems. They think that the way you use the faucet indicates you may be either using a bot or multi-accounting so either your account and/or IP has been blocked.
As we have seen many times before, the system is not perfect and it's no different in this case. I have had a lot of reward points to spent, so for like 10 days I've been redeeming 1000% BTC bonus to get more BTC from the faucet. Is that abuse ? It took me a lot of time to collect those reward points and I didn't use any illegal tricks. Also, I have deposited more than I have won (no halved payouts). So where is the abuse here ? Unless by abuse you mean I should loose more than I get ?
Today my wife has reported to me that she's unable to use faucet for the same reason, but her IP was different for most of the time, so I don't think that's the case of multi-accounting (either way, in this case it's not illegal as two different persons, from different IP addresses use those accounts).
I have sent a message using the form in FAQ section, but as usual I don't expect any reply/actions. I would like to ask here, so others can see and decide if it's worth to register/use FreeBitco, what can I do to have my (and my wife's) account unblocked ? I still have some reward points which I have collected fair and square and now I cannot use them, so it is you, FreeBitco admins, that cheat on the users. I understand there are bots and other kind of stuff, but you can clearly see that in this case that the system is wrong, so I kindly ask you to remove ban from my IP addresses so I can continue using your service.