Glad to see some posts from CoinTracking on this thread. I've generally found good responses to my support tickets, but I appreciate seeing questions and answers posted here because it can help others with similar questions. Keep up the good work.

Also, last I checked, the deposit and withdrawal ID register as simple transfers, not trades, therefore not taxable events. Is that correct?

Initially the ethereum wallet address i connected to my Cointracking account was updating automatically, albeit on a bit of a delay in some cases more then a day's time.  Now the wallet address is not updating at all.  I can view coin balance in MetaMask and recent transactions are no longer being reflected in Cointracking.  Has anyone experienced this problem, or have a fix?  I had thought about deleting the address using "edit transaction job" and then creating a new transaction job.  But part of me thinks it is more likely to create a bigger headache.