Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
ok. Can u check this for me. Details of Payment: FFC ACC.9311.23440 ACC ID S165361E
i had sent all the document record, hope can get reply from btce. Thanks.